GENERAL TERMS & CONDITIONS
This Website at www.asweetspotevents.com (the "Website") is owned by A SWEET SPOT DMCC and A SWEET SPOT DMC LLC ("we", "us"). By registering and/or using this Website, You agree to the following terms, rules and regulations without limitation or qualification ("Terms and Conditions").
We may at any time revise these Terms and Conditions. You are bound by such revisions and should therefore periodically review these Terms and Conditions. Your use of this Website shall indicate your acceptance of these Terms and Conditions. If you do not agree to the Terms and Conditions, please do not use this Website.
This document has an informative aspect, and is to be sent attached to the pro forma invoice in order to allow the clients to establish their final purchase order.
Without prior written notification sent by the client, seven days after the reception of these general sales terms & conditions, the sending report sheet testifying, the present general sales terms & conditions can not be modified, thus will be considered as valid and accepted by the clients, and will be the only general sales terms & conditions applicable and prevailing.
1. SERVICES TO SUPPLY & MODIFICATIONS
All the services to supply are listed in the pro forma invoice, quantified and rated, accompanying this document. The updating of the pro forma invoice will be done throughout the period of the file treatment, taking into consideration all the modification that may occur. The rates applicable on the services will be the base of the final invoice.
2. PRESENTATION OF THE RATES
All rates are net of commissions unless specified
All rates don’t include VAT unless specified
All rates are shown in USD, AED or EUR
3. CASH MONEY DISTRIBUTION
If the client wishes A Sweet Spot DMCC/ A SWEET SPOT DMC LLC to distribute monetary cash allowances to participants, we shall be pleased to do so and to maintain records (against signature) on behalf. We make a nominal charge of 10% for administration taxes on this service.
4. PAYMENTS OF EXTRAS & INCIDENTALS
If you wish to transfer incidental accounts or any service to the master bill, we are pleased to handle this. We will make then a service charge of 10% for this facility.
5. MEANS OF PAYMENT
Payments can be made through bank transfer, bank details will be specified in the invoice or through credit card (Visa & Mastercard). Payment made with a credit card will go through an online payment gateway provided by Paytabs who will guarantee the security and confidentiality of the transaction according to the latest security standards. We do not store any credit card information on our website, nor have access to this information.
6. CANCELLATION FEES & REFUNDS
Partial or total cancellation fees will be defined on a case by case basis depending on the nature of the services provided
In the case of an approved cancellation, after deduction of all applicable fees, all deposits due will be refunded within the next 7 working days through the same mean of payment that was used for the initial payment.
Refunds requests will be accepted anytime between the moment of confirmation and one (1) month after completion of services.
7. RESPONSIBILITIES
Responsibilities
A Sweet Spot DMCC/ A SWEET SPOT DMC LLC acts as an intermediary between its client and the suppliers (such as transportation companies, hotels, restaurant, etc.) involved in the services included in the program, declining thus, any responsibility in adjustments or lack in those services, as well as any injuries, accidents, delay or any other occurrence that may happen during the course of the program to the participants or their personal values.
Force majeure cases
A Sweet Spot DMCC/ A SWEET SPOT DMC LLC inability to provide services will incur no liability due to the result of acts of Gods, acts of governments or other authorities, hostilities, civil disturbances, strikes, riots, epidemics, quarantines, delays or as a result of causes beyond A Sweet Spot DMCC/ A SWEET SPOT DMC LLC’s control.
8. CLAIMS & INSURANCES
Claims on services
Claims regarding a non delivery of services such as conference rooms, technical failure of a transportation mean, impossibility for the service of a meal, and this outside the force majeures cases above mentioned, and outside the direct responsibility of A Sweet Spot DMCC/ A SWEET SPOT DMC LLC should be the subject of formal statement addressed in written and on the spot to the supplier. Passed a delay of 24 hours after the statement of the incident, no claims will be taken into consideration.
Claims on value damages and robbery
In case of damages on personal value or robbery A Sweet Spot DMCC/ A SWEET SPOT DMC LLC will have the recognized responsible suppliers insurance’s prevailing. A formal statement of the incident should be made and a written claim should be addressed on the spot, either to the supplier in question, or to the competent local authorities.
Insurance
Although most of our suppliers have an insurance for the services they provide, we strongly suggest that all participants should be advised to make a personal travel insurance covering all risks.
9. DISPUTE & LITIGATION
Dispute & suspension of obligations
All disputes or disagreement based on the interpretation of these above mentioned general sales terms & conditions should be addressed in written to A Sweet Spot DMCC in a period of seven (7) days following the reception of the document, the tele transmission report testify. Passed this period, these general sales terms & conditions will be considered as valid and accepted by the client. The non respect of these general sales terms & conditions can signify a tacit rupture of collaboration between A Sweet Spot DMCC and its client, and consequently suspend A Sweet Spot DMCC/ A SWEET SPOT DMC LLC of all its obligations and responsibilities in the run management of the file or the operation process of the program towards the client.
Litigation
Prevailing in priority a friendly solution, invites its clients to address in written to A Sweet Spot DMCC/ A SWEET SPOT DMC LLC in the first place all elements of the litigation. All litigation that would not have been possible to solve in a friendly way between the two parties, will be submitted at the appreciation of the commerce chambers, in a first step, for arbitrage.
If the issue goes beyond the intervention field of the above mentioned identity, only the court of commerce will be competent for all litigation that may occur on the interpretation or the execution of these present general sales terms & conditions
10. INTELLECTUAL PROPERTY
All software, design, textual, graphical and other content created by or for us, compromised and appearing on this Website and the selection and layout of this Website, are owned or licensed by us and are protected intellectual property laws. We own the copyright in the Website as a collective work and/or compilation, and in the selection, coordination, arrangement and enhancement of such content. Republication or citation of any content generated by the Website without our written consent is expressly prohibited. This Website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.
You may view and electronically copy the pages of this Website in the usual operation of your web browser in visiting this Website, but for no other purpose. Any other use of the material contained on this Website, such as copying, distributing, selling, modifying, transmitting, reusing, re-posting or publishing is strictly prohibited, without our specific written permission. Unauthorized use of materials from our site will not only breach this agreement, but may violate copyright and other laws.
Certain trademarks, service marks, business names, company names, logos, trade names and get up (trade dress) used on this Website are owned by us, the Service Providers or our licencors. You do not have any right or license to use them.
11. LINKING
We may link our Website to other sites on the Web. These links are provided for your convenience only and we make no warranties or representations whatsoever regarding any other Website, which you may access through this Website. It does not mean that we have looked at these sites or that we have checked them out.
We are not responsible for the content of other websites, even if we link to them. We are not recommending these websites or their products or services to you. If you suffer any loss or damage from visiting another's website or using another's product or service, we are not liable.
12. MEASUREMENT OF USAGE
Your entry and usage of our site will provide us with demographic information that may be combined with site usage reports to profile users and their preferences in Website content and advertising. We use cookies to measure site usage and related information. We also keep track of your transaction from one page to the next by employing cookies.
Information is also gathered to measure the number of visitors to this Website and to each various page and section of the Website and details of searches performed. We also measure the usage of advertising banners and other related links.
13. CONFIDENTIALITY
You can use this Website to communicate with us. This Website also includes a list of other ways to communicate with us. It is our policy not to accept information that is confidential or proprietary. If you do not want to lose confidentiality in your material, do not submit it via this Website, email it or send it to us.
14. YOUR USE
You agree not to copy, modify, adapt, reproduce, translate, distribute, transmit, reverse engineer, frame, decompile or dissemble any aspect of our Website. You must use this site in a responsible and co-operative manner. Any breach of these Terms and Conditions by you may result in legal action taken by us against you.
You must not:
make any fraudulent, speculative or false enquiries, bookings, reservations or requests using this Website;
use another's name, ID or password without permission;
use the Website while impersonating another person;
post or transmit to or via the Website any unlawful, threatening, defamatory, libelous, obscene, indecent, inflammatory or pornographic material or any material that could give rise to civil or criminal proceedings;
tamper with, hinder the operation of or make unauthorized modifications to the Website;
delete data from the Website without our permission;
knowingly transmit any virus or other disabling feature to the Website;
breach any third party's rights (including intellectual property rights and obligations of confidentiality owed to third parties) or infringe any laws in using this Website;
frame this Website as part of another site or cache this Website for commercial benefit;
attempt to do any of the above acts;
Knowingly permit another person to do any of the above acts.
In addition, you will agree not to:
access, copy, or monitor any information or content of this Website using robot, scraper, spider, or other methods of automation or manual processes for any purpose without our express written consent;
violate the restrictions of any robot exclusionary header on this Website or bypass any other measures in deterring or limiting access;
deep – link to or with any portion of the Website without our express written consent;
Impose or attempt to impose a disproportionately large load on the Website infrastructure.
15. YOUR WARRANTIES
You warrant that:
you are of sufficient legal age to use this Website and create legal binding obligations for any liability you may incur as a result of using this Website;
you are responsible (financially and otherwise) for all uses of this Website by you
the information you supply via the Website will be accurate and not misleading, deceptive or likely to be mislead or deceive;
you agree to supervise all usage of this Website by minors under your name or account;
16. INDEMNITY
You indemnify us and our affiliates, officers, employees and agents against all losses, costs, damages, claims and expenses arising from:
any breach of these Terms and Conditions by you;
any act or omission by you or an officer, employee or agent of you;
any claim, action, demand or proceeding by a third party against us or our officers, employees or agents caused or contributed to by you or an employee or agent of you.
17. DISCLAIMER
We do not warrant or represent that the content of this website is accurate, up-to-date or complete, nor that it does not infringe the rights of others. We are providing this website and its contents on an "as is" basis. We make no representations or warranties of any kind with respect to the website, its contents or any of the products or services supplied through this website. To the maximum extent permitted by law, we disclaim all implied representations and warranties including, without limitation, implied warranties that the products and services offered and supplied through this website will be of merchantable quality, fit for any purpose or will comply with any descriptions on this website or samples.
We do not represent or warrant that this Website, the server that makes it available or any of our products or services supplied through this Website will be free of errors, viruses or defects. Your access and use of this Website is subject to factors beyond our control. We do not warrant that this Website or the products and services offered via this Website will meet your requirements or that the service will be uninterrupted or timely. We will use our best endeavors to make this Website secure and have implemented technology for this purpose. However, because of the nature of the internet, we do not warrant that this Website will be secure.
To the extent permitted by law, you release us from all liability, cost, damages, claims and expenses (including direct, indirect, special and consequential loss or damage whether in negligence or otherwise) arising out of the supply or failure to supply or use or non-use of the third party products or services.
To the maximum extent permitted by law, neither we nor any of our officers, employees, shareholders or other representatives will be liable in damages or otherwise in connection with your use of or inability to access this Website or the purchase and use of any products and services supplied via this Website or any breach of any warranties that may be implied by law. This limitation of liability applies to all damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, personal injury and claims of third parties. In the event that our Website fails to operate or causes you loss or damage, your sole remedy is the refund any money that you paid to us to use this Website.
All service providers, hotels, airline carriers, etc. Providing travel and other services to us, are independent contractors, not our affiliated or agents. We are not liable for the actions, omissions, errors, representations, warranties, negligence, breach of contract, personal injuries, death, property damage, or any other damages or expenses resulting from service providers. We have no liability and will not refund due to an event due to delay, cancellation, overbooking, strike, force majeure, terrorism, and any other causes that is beyond our direct control. We have no control and are not responsible for any additional expenses, delays, omissions, re-routing, or of acts of interference by the government or legal authorities.
18. PRIVACY
We will handle your personal information in accordance with the law of the United Arab Emirates.
19. GOVERNING LAW
To the maximum extent permitted by law, these Terms and Conditions and your use of the Website are governed by the laws of the United Arab Emirates. You hereby consent to the non-exclusive jurisdiction and venue courts in the United Arab Emirates in all disputes arising out of or relating to the use of this Website and these Terms and Conditions.
20. AMENDMENTS
Except as otherwise specified, we may amend these Terms and Conditions at any time without notice to you by posting amended Terms and Conditions on our Website. The amended Terms and Conditions will take effect immediately when they are posted on our Website.
21. TERMINATION
We may terminate Terms and Conditions, and any other agreement between us, immediately if you breach any of these Terms and Conditions.
22. OUR RELATIONSHIP
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended to be created between you and us by these Terms and Conditions.
23. GENERAL
If any of these Terms and Conditions is in invalid or unenforceable, it will be struck out, and the remaining terms will remain in force.
Headings are for reference purposes only.
If we do not act in relation to a breach by you or others of these Terms and Conditions, this does not waive our right to act with respect to subsequent or similar breaches.
In these Terms and Conditions, the term "Website" includes any email bulletins or other content that we provide to you via or initiated from this Website.
These Terms and Conditions were last updated 08 May 2019.