PRIVACY POLICY
1. General
This Website at www.asweetspotevents.com (the "Website") is owned by A SWEET SPOT DMCC/ A SWEET SPOT DMC LLC ("we", "us"). By registering and/or using this Website, you agree to the following terms, rules and regulations without limitation or qualification ("Privacy Notice").
We may at any time revise this notice. You are bound by such revisions and should therefore periodically review this notice. Your use of this Website shall indicate your acceptance of this notice. If you do not agree with this notice, please do not use this Website.
This Privacy Notice (together with our Terms and Conditions, any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
2. What information do we collect from you and for how long?
We may collect and process the following data about you:
2.1. Information you give us
You may give us information, including information that can identify you (“Personal Data“), by filling in forms on the website (such as the contact form), when you correspond with us by phone, e-mail or otherwise, and when you report a problem with our website.
The information you give us may include:
2.1.1. Mandatory information required to access services provided by us, including your name, date of birth, gender, mobile phone number and ID Card. All these fields may be mandatory. We will not be able to provide you with the services we offer if the required information is not provided.
2.1.2. A postal address;
2.1.3. A record of any correspondence between you and us;
2.1.4. Details of your visits to our website and the resources that you access;
2.1.5. Information we may require from you when you report a problem with our website, such as the subject of your request for support;
2.1.6. Location information when you have given consent to the collection and processing of these data; and
2.1.7. Passport, Driving License, ID Card and such other documents that you have agreed to provide to us.
2.2. Information we collect automatically
With regard to each of your visits to our website we may collect, in accordance with applicable laws and where required with your consent, information relating to the devices you use and the networks you are connected to when using our services. This may include the following information: your IP address, log-in information, browser type and version, browser plug-in types and versions, operating system and platform, advertising identifier, information about your visit including the URL clickstream to, through and from our website, products you viewed or searched for, download errors, length of visits to certain pages and page interaction. We collect this information through the use of various technologies including cookies.
3. How do we use the information we collect from you?
We will use the information we collect:
3.1. to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you requested from us;
This processing is necessary for the performance of our mutual contractual obligations.
3.2. to send you service-related information by email and/or text message and/or any other communication means;
This processing is necessary for the performance of our mutual obligations and/or carried out with your consent.
3.3. to collect payments from you or to transfer to you the payments we collect on your behalf;
This processing is necessary for the performance of our mutual contractual obligations.
3.4. to ensure compliance with (i) applicable laws, (ii) our Terms and Conditions, and (iii) our Privacy Notice.
This processing is necessary (i) for the performance of our mutual contractual obligations, (ii) for compliance with our legal obligations and/or (iii) for the establishment, exercise or defense of legal claims.
3.5. to notify you about changes to our services;
This processing is necessary (i) for the performance of our mutual contractual obligations, (ii) for compliance with our legal obligations and/or (iii) the establishment, exercise or defense of legal claims.
3.6. to verify the information contained in your Passport, Driving License, ID Card and other identity documents that may be collected from you at the time of registration or at any other time during your communication with us;
This processing is based on (i) your consent, (ii) carried out for the establishment, exercise or defense of legal claims and/or (iii) for compliance with our legal obligations.
4. Who are the recipients of the Information we collect from you and for which purposes?
4.1. When you use our services, some information about you is shared with our staff and/or our business partners for the sole purpose of delivering the service required on a need to know basis.
4.2. We are also working closely with third parties who may be the recipients of your Personal Data such as our sub-contractors in technical, payment, identity verification and delivery services, or analytics providers.
4.3. We only share your Personal Data with any of these third parties in the following cases:
4.3.1. Where it is necessary to involve a third party service provider, for the performance of any contract we enter into with you in order to facilitate or extend our services;
4.3.2. As part of the booking process and in order to provide the requested services, information such as your name, photography, mobile phone number and/or email address, may be passed on to a third party operating the service;
4.3.3. We may also disclose your information if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to (i) respond to claims asserted against us, (ii) to comply with legal proceedings, (iii) to enforce any agreement with our users such as our Terms and Conditions and our Privacy Notice, (iv) in the event of an emergency involving the danger of public health, death or physical injury to a person (v) in the framework of investigation or (vi) to protect our rights, property or personal safety, our staff or others ;
4.4. In accordance with applicable laws and where required with your consent, we may combine information about you, including your Personal Data and cookie information, we send to and receive from our business partners. We may use this information and the combined information for the purposes set out above.
5. Our communications sent by e-mail and/or text messages
In accordance with applicable laws and where required with your consent, we may use the information you give us on our website for electronic direct marketing purposes (e.g. (i) receiving our newsletters, invitations to our events or other communications that we think may interest you or (ii) serving you with targeted advertising on social media platforms or third parties websites).
6. What are your rights in respect of your personal data?
6.1. You are entitled to receive a copy of your personal data that is in our possession (your right of data access).
6.2. Please note that we may keep certain information concerning you, as required by law, or when we have a legal basis to do.
6.3. You have the right to object at any time (i) to the processing of your personal data for the purpose of direct marketing, or (ii) to the processing of your personal data for other purposes on grounds relating to your particular situation (your right to object to processing). Please note that in the latter case, this right only applies if the processing of your personal data is not based on our legitimate interest.
6.4. You have the right to restrict the processing of your personal data (your right to restriction of processing). Please note that this only applies if (i) you contested the accuracy of your personal data and we are verifying the accuracy of the personal data, (ii) you exercised your right to object and we are still considering, as foreseen by the applicable law, whether our legitimate grounds to process your personal data in that case override your interests, rights and freedoms; or (iii) your personal data has been processed by us in an unlawful way but you either oppose the erasure of the personal data or want us to keep your personal data in order to establish, exercise or defend a legal claim.
6.5. You also have the right to make a complaint to the relevant data protection supervisory authority or to seek a remedy through the courts if you believe that your rights have been breached.
7. Links to other websites and social media
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy practices and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.
8. Changes to our Privacy Notice
Any changes we may make to our Privacy Notice in the future will be posted on this page. Where appropriate, we will notify you or seek your consent. Please check back frequently to see any updates or changes to our Privacy Notice.
9. Contact us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your Personal Data, please contact us through our contact page or our email and we will be at your kind disposal.
Version dated 25 Mar., 2021